FAQs 2018-01-21T20:27:32+00:00

The Festival starts at 9.00am on Saturday and 10am on Sunday. Stalls and demonstrations will run from 9.00am (Saturday) / 10.00am (Sunday) – 5.00pm.  Music events continue throughout the day into the evening (please note some events have additional charges and require tickets).

Car parking is available at a cost of £3 per car, which includes a return shuttle bus service to/from Festival Gate and souvenir Festival programme.
The Festival Park and Ride service operates from Portsoy Playing Field car park to Festival Gates (and other locations around the Festival) from 9.00am – 5.00pm on both Saturday and Sunday.  It is a 5-10 minute walk from the car park to the Festival area, with pavements throughout.

Yes, we do provide a disabled parking area. For safety reasons, no vehicles are permitted into the Festival area.  The disabled parking area is located as close as possible to the main Festival area and will be sign posted.  Transport from the parking area to the main Festival gate is available.  Anyone requiring assistance should approach one of the Festival stewards identifiable wearing a hi-vis vest.

Yes: dogs can be brought to the Festival, however they must be always be kept on a lead. Any dog waste must be removed and dogs cannot be taken into the Food Fayre. Please also remember that the Festival is noisy and very busy and may not suite your pet’s temperament.

There is an ATM beside the Coop Store on Seafield Street.  A Post Office is located within Portsoy Ice Cream Shop and some shops also offer a cash back service.  Some stall holders at the Festival may be able to accept card payments, please check with individual stall holders.

Festival entry tickets are available in advance online and from the Ticket & Information Office in Portsoy the week prior to the Festival. However, you can also purchase tickets on the day at various entry gates to the Festival.  The tickets allow you to enter and leave the Festival area as you wish for the duration of validity (day /weekend as applicable to type of ticket purchased).
Please note that separate tickets are required for entry to the Friday night gig and Saturday night gig. As capacity is limited, tickets are limited and we advise you to purchase them in advance to avoid disappointment as there may not be any available at the door if demand is high.
Children under 5 years of age are permitted to the Festival free of charge.

Festival entry tickets bought online will be receipted by an online printable confirmation.  This can be exchanged for entry wristbands at the Festival Information & Ticket Office in Portsoy from Saturday week prior to the Festival, or printed confirmations can be exchanged for entry wristbands at one of the numerous Ticket Booths located around the town on the day(s) of the Festival.
Tickets for music events can be collected from the Festival Ticket & Information Office or redeemed on the door at the event.
Tickets will not be posted.
Proof of purchase MUST be provided to claim tickets  – no proof of purchase, no tickets will be issued.

No, there is a wide range of tickets available including day entry, weekend entry and family tickets, as well as tickets for the various music events in the evenings. Please see Prices & Tickets for details.  Children under 5 years of age are permitted to the Festival free of charge.  Children are 5 – 15 years. Concession rates apply to persons aged 60 years and over.

All ticket purchasers receive a Festival programme with full details of all the activities taking place over the weekend, available from the Ticket & Information Office or the Ticket Booths located at the various entry points around the Festival.  Full information is also provided on the website: stbfportsoy.org

Yes, there is, with full details publicised in the programme, on the website and at the event.

We have a team of stewards and information assistants throughout the Festival area, they will be identifiable due to their hi-vis vests.  They will be able to assist you, or at least point you in the direction of someone who can help.  An Information and Lost Children point is located next to the Shore Out tent and public toilet block between the two harbour areas.  The Control Office is located at the Wally Green, all stewards and Festival organisers carry radios for contact within the team.  First Aid provisions are also located throughout the Festival area.  There is a Festival area map in the Festival Programme and on display around the Festival Area.

We have a dedicated Lost and Found area located between the two harbours.  Please report any lost items, ensuring to leave your contact details.       We also have procedures in place for lost children, please report any missing child(ren) to one of the many stewards located around the Festival area, identifiable by their hi-vis vest, who carry radios and are able to alert the security team.

Yes, we would be delighted to have you involved, whether in assisting with organisation of the Festival throughout the year or providing assistance over the weekend. Please contact us, email contact@stbfportsoy.org