1. General Information
1.1. These Terms & Conditions contain important information regarding attendance at our events. Please read them carefully before purchasing tickets.
1.2. By purchasing tickets, you acknowledge and agree to be legally bound by all terms and conditions stated herein.
1.3. While we will make reasonable efforts to notify you of any changes to these Terms & Conditions (via email, website, or social media), it is your responsibility to review this document periodically for updates.
1.4. By attending our events, you agree to comply with these Terms & Conditions.
2. Ticket Purchase & Entry Requirements
2.1. By purchasing tickets, you confirm that:
- You are entering into a legally binding contract.
- You are at least 18 years of age.
2.2. Your responsibilities include:
- Ensuring that all personal details provided during ticket purchase are accurate.
- Verifying that you are purchasing tickets for the correct date and event, as tickets are non-refundable, non-transferable, and cannot be exchanged.
- Complying with all venue regulations while attending the event.
2.3. Proof of age and identity is required upon entry. You must present either a valid UK driving licence or passport. Failure to provide valid identification may result in refusal of entry without a refund.
2.4. The venue reserves the right to refuse admission or remove any attendee who:
- Poses a safety risk to themselves or others.
- Disrupts the enjoyment of other attendees.
- Interferes with the event (e.g., acting aggressively or appearing under the influence of alcohol and/or drugs).
2.5. While there is no specific dress code, entry may be refused if attire is deemed inappropriate or offensive. No refunds or compensation will be provided in such cases.
2.6. Friday Night – Mànran
- 18 and over only.
- ID check at the gate.
- Any refused entry will not be refunded.
2.7. Saturday Night – The Ultimate Tribute Night
- A maximum of 3 children per adult is allowed.
- All attendees under 18 must be accompanied by an adult.
- Additional tickets exceeding the child-to-adult ratio will be canceled and will not be refunded.
- Under 18s will not be permitted within the bar area.
- Any adult providing alcohol to an underage attendee will be removed by the security team and will not be refunded.
3. Epilepsy Warning
Some individuals may experience seizures when exposed to certain visual stimuli, such as flashing lights or patterns. Even those without a history of epilepsy may be susceptible to photosensitive epileptic seizures during the event.
Symptoms may include dizziness, altered vision, facial twitching, involuntary limb movement, disorientation, or momentary loss of awareness. Severe cases may result in convulsions or unconsciousness, leading to potential injury.
If you experience any of these symptoms, please seek immediate assistance from a member of our team.
4. Website & Ticketing
4.1. We strive to provide uninterrupted access to our website; however, we cannot guarantee continuous service.
4.2. We are not responsible for unsuccessful ticket purchases due to technical issues or user error.
4.3. Tickets are for personal use only and may not be used for commercial purposes without our written consent. Reselling tickets for profit is strictly prohibited and may result in ticket cancellation without refund or compensation.
4.4. We do not guarantee the availability of additional services such as table reservations. No refunds or compensation will be provided if such services are unavailable.
4.5. All ticket sales are final. Tickets are strictly non-refundable and non-transferable under any circumstances, including but not limited to:
- Unused or unwanted tickets.
- Duplicate ticket purchases.
- Event cancellations or postponements.
- Inability to attend for any reason.
- Personal circumstances or changes in travel plans.
4.6. By purchasing a ticket and/or attending our events, you consent to being recorded or photographed by us or authorized third parties. These recordings may be used for promotional and marketing purposes.
4.7. Ticket prices are subject to change at any time. No refunds will be issued to ticket holders who purchased tickets at a higher price before a price reduction.
4.8. Some venues operate CCTV for safety and security purposes. Security staff may also wear body cameras that record at all times.
5. Age Verification Policy
Challenge 25 Policy: All our venues operate a Challenge 25 policy. All attendees must carry a valid ID and be prepared to present it upon request.
By purchasing a ticket, you acknowledge and accept these Terms & Conditions.