Getting to the Festival
Festival parking is located on the west side of Portsoy. Carparks will be clearly signposted from both sides of the town. Parking is £3 per car, which includes the use of the shuttle bus service; this can be paid with cash or card. The car park is around 10-15 walk from the festival site.
Arriving from the East:
Follow the A98 thought Portsoy, and the car park entrance is located on the left 50 yards after the national speed sign.
Arriving from the West:
The car park entrance is located on the left after the speed limit sign. Follow the road and turn into the car park on the right, just after the corner.
Free Disabled parking is available from the main Festival car park which will be signposted. A dedicated shuttle service will be in service.
By Public Transport:
A regular bus service stops in Portsoy from Aberdeen and Elgin. Information including bus times can be found on the Stagecoach website
Can Tickets be purchased in advance?
Yes, tickets can be purchased online before the Festival opens. Online tickets include a discount of 10%, excluding evening concerts.
Will online tickets be posted?
No, all tickets will be sent out electronically by email. This helps us reduce admin and postage costs to provide the best value.
How do I redeem my online ticket?
All tickets can be redeemed for wristbands at the Ticket & Information Office and all ticket booths/gates. We advise redeeming in advance from the Ticket & Information Office to allow faster entry. Tickets can be shown via your phone or from a printout.
Do I need a ticket for children?
Children under 3 are free and do not require a ticket. Children 3+ require a ticket.
What age are child tickets?
Child tickets are for those aged between 3 – 15 years old. Under threes, go free.
What age are concession tickets?
Our concession tickets are for the 60+
What does a family ticket cover?
Family tickets allow entry for two adults and up to three children.
I haven’t received my online ticket
Please take a look in your spam/junk folder in case it has landed there. If you’re not able to located, please send an email to email@example.com, and we will be able to assist. Please include your name and billing address for verification. Ticket booths will be unable to allow entry without your ticket.
Can I buy tickets on the day?
Yes, tickets can be purchased from any of the entry points.
Do you accept card payment?
Yes, card payments are accepted at all entry points and the Ticket & Information Office.
Are there age restrictions for the evening concerts?
Yes, our Friday & Saturday night concerts are an 18 and over event only. ID will be checked at the entrance. A challenge 25 policy will be in place. Only Government issued Passports and Driving Licenses will be accepted.
The dance in the hall event is open to all ages.
Can I purchase a ticket at the door?
Tickets are limited due to capacity. All evening tickets must be purchased in advance online. Tickets may also be available at the door or Ticket & Information Office if not at max capacity.
Can I bring my own drink?
No, due to licensing restrictions, no drink can be taken into the concert marquee. A bar is available within the marquee.
All bags are searched before entering for public safety.
Dance at the hall is Bring Your Own Bottle and no bar will be provided. Security will be in place and enforce the legal drinking age of 18 and over. A challenge 25 policy will be in place and security may ask to see ID. Only Government issued Passports and Driving Licenses will be accepted.
Is seating available?
Yes, seating is available but limited due to the concerts being mainly standing events. These will mainly be outside the marquee.
Dance at the hall will have tables & chairs but due to the hall capacity may be limited.
Is the concerts wheelchair accessible?
Yes, both Friday and Saturday evening events are wheelchair accessible. A designated area is available at the front of the marquee
Is there an official car park?
No, there is no official car park for the evening concerts. Parking is available throughout the town. We advise arriving early to give yourself time to find suitable parking. Please observe the paring restrictions in place by Aberdeenshire Council
There is no access to the seafront for parking. If required, drop-off is possible for Blue Badge Holders. The roads surrounding the event will be closed for public safety and enforced by security.
Are dogs allowed?
Yes, we’re dog friendly but bear in mind the Festival can be very crowded for dogs. Dogs must be on a lead at all times within the festival site. Water points are available throughout. Under no circumstances should you leave your dog in your vehicle.
Dogs are permitted within all marquees.
Dogs will not be permitted to evening events with the exemption of assistance dogs.
Ticket & Information Office Location
The Ticket & Information Office is located within the Coop / Loch Soy Carpark.
Ticket & Information Office Opening Hours
Sunday 25th June – TBC
Monday 26th June – TBC
Tuesday 27th June – TBC
Wednesday 28th June – TBC
Thursday 29th June – TBC
Friday 30th June – TBC
Saturday 1st July – TBC
Sunday 2nd July – TBC
Are card payments accepted throughout the Festival?
Each business within the Festival can vary, but many will accept card payments.
Is there a cash machine at the Festival?
A cash machine is located at the Coop on Seafield Street.
Is there a map of the Festival Site?
Yes, a paper copy can be collected from any of the entry points or the Ticket & Information Office.
Where can I find whats on?
A paper copy of whats on can be collected from any of the entry points or the Ticket & Information Office.
Why are roads within Portsoy closed during the run-up and festival weekend?
Roads surrounding the Festival are closed for public safety and to assist with setting up the Festival.
A map of all road closures can be viewed here
A copy of the Notification of Temporary Restriction can be viewed here
Can I still access my property by vehicle if I live in the town?
Yes, you can still access your property by vehicle, but you must obtain a resident’s vehicle permit from the Ticket & Information Office. You should have received a letter making you aware of this. To collect your permit, please take a copy of the letter along with the completed Resident Vehicle Access Form. Access to Shore Street, Shorehead, Links Road and Burnside Street will not be permitted by any vehicle between 7 am – 6 pm Saturday 1st and Sunday 2nd July.
A copy of the Residents Vehicle Access Form can be found here. Please note only residents located within the road closure areas can request a vehicle permit.
Road Closure points will be manned by a security company and refuse access without an access permit.
Are there parking restrictions within the town?
Yes, several streets within the town will have parking restrictions. These will be identified with no waiting cones.
A map of the restrictions can be viewed here.
A copy of the Prohibition of Waiting Notice can be found here.
I have a question regarding the road restrictions
All inquiries regarding the road closures and parking restrictions can be sent by email to firstname.lastname@example.org, or by calling 01261 842951 ext. 601.
I live within the Festival payment area. Do I receive a free pass?
Yes, all houses within the payment area have been given a letter to make them aware. To receive your passes, please bring the letter along to the Ticket & Information office to receive them.
I work within the restricted area. Can I still get access?
Access may be granted on request by a Festival Official. A access permit will still be required which you request from the Ticket & Information Office. Please find a copy of the Vehicle Access Form here with all the information required.
The request will only be accepted if deemed necessary. Proof such as workplace ID may be requested during collection.
If you work within the payment area please request access via your workplace. Proof of employment will be required when collecting passes from the Ticket & Information Office.
I wish to make a complaint regarding the restrictions.
In the first instance, please talk to the Volunteers at the Ticket & Information office, who will explain the reasons behind the restrictions and answer any concerns you have.
If you’re not your still unhappy then email email@example.com